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Rave Motion Pictures
Gift Card Terms and Conditions
(scroll down to accept or decline)
This Agreement contains the terms and conditions of the Gift Cards and eGift Cards (collectively “Gift Cards”) issued by Rave Cinemas LLC, Rave Motion Pictures, LLC and Rave Digital Media, LLC and their affiliates (collectively “Rave Motion Pictures”). Please read this Agreement carefully and keep it for your records. By purchasing, accepting or using a Gift Card, you agree to be bound by this Agreement in addition to the Terms of Use and Privacy Policy applicable to the www.RaveMotionPictures.com website.
Use of Gift Cards
Gift Cards are redeemable for admission, food, concessions and merchandise at participating Rave Motion Pictures locations, but not for Gift Cards. Gift Cards do not permit any type of cash transactions, have no value until purchased and activated, and are transferable. Gift Cards are not returnable or refundable for cash, except in states where such refunds are required by law. Gift Cards have no expiration date or dormancy fees. Resale of Rave Motion Picture Gift Cards is strictly prohibited without Rave Motion Pictures written consent.
Purchases Final
All Gift Cards sales are final and no refunds will be issued. Please review your order carefully before submitting. Ownership and risk of loss of Gift Cards passes to the purchaser as soon as we send confirmation of order. Rave Motion Pictures is not responsible for Gift Cards that are not deliverable due to a failure to enter accurate recipient addresses. Online purchases will be subject to the shipping costs which are listed on the gift card order screens at the time of order. If your Gift Card or Gift Card carrier design choice or is unavailable, an available design will be substituted.
View Your Balance
It is important that you track the amount remaining on your Gift Card. You can check your balance online at www.RaveMotionPictures.com or by phone or email provided on the Contact Us page of our e-store website. To view your Gift Card balance online follow the instructions on the screen. You will need your gift card number, and in some cases, the pin or access number to check the balance on your gift card. When checking gift card balances, recognize that current balances are an estimate only. In most cases, the balance is adjusted when you make a purchase online or at theatres, but there may be occasions when the updated balance is delayed for a period of time.
Lost, Stolen or Damaged Gift Cards
Gift Cards have value and should be safeguarded accordingly. Rave Motion Pictures is not responsible for (1) lost, stolen, altered, defaced or damaged Gift Cards; (2) use of any Gift Cards by third parties; or (3) Gift Cards that are not deliverable due to a failure to enter accurate addresses for the recipient. If you suspect that someone has stolen your Gift Card, contact Customer Support immediately.
You may protect the balance on your card by registering it at www.RaveMotionPictures.com. Except in certain circumstances, Rave Motion Pictures will replace the remaining registered card balance only, determined at the time of our acknowledgement of your notification. Visit the web site or email Customer Support to report the loss of a registered Gift Card.
If your Gift Card is not registered, replacement will only be made if you provide adequate proof of purchase, the Gift Card number, and your full identification including relevant information regarding the purchase of the Gift Card.
Subject to acceptable proof of ownership (or registration), Rave Motion Pictures will make reasonable efforts to disable a lost or stolen Gift Card from further use. If you are unable to provide us with the Gift Card number or other relevant information, then we will be unable to lock the Gift Card.
You may request a replacement Gift Card for a lost, stolen or damaged Gift Card. A replacement Gift Card will not be issued unless you present adequate proof of purchase, the Gift Card number, the damaged Gift Card, in the case of a damaged Gift Card, and your full identification. Requests to replace a Gift Card may be denied in the event we suspect fraudulent or unlawful activity or improper use.
If the replacement is approved, a new Gift Card will be issued and activated in the amount remaining on the Gift Card, if any, at the time of our acknowledgement of your notification. Replacements may take up to 15 days to process. You may be charged a replacement Gift Card fee of up to $5.00 and you will be charged for shipping charges.
Accurate Information
Please check to make sure the email address or delivery address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive their Gift Card. Should a Gift Card be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid address. If we are unable to contact you within five (5) days, your order will be canceled.
Delivery Information
Gift Cards may not be shipped internationally. When ordering online, you will need to log on from an IP address in the United States and use a credit card issued in the United States. You must comply with the shipping requirements imposed by our carriers (i.e. no P.O Boxes, signature required for delivery, etc.). Not all shipping options may be available for all addresses. Actual delivery time will vary based on when the order was shipped and the shipping method used.
Requirements for Gift Card Purchasers
Your billing address must match the address your credit card statement is mailed to. Limits may be placed on the number of cards ordered in a 24-hour period. Orders of Gift Cards are subject to a process that compares purchaser information with information about the purchaser provided by the purchaser's financial institution. A purchase may be declined for one of the following reasons: (1) Your billing address does not match the address listed as the billing address for your credit card; or (2) You have exceeded a dollar purchase limit or defined number of cards within a seven (7) day period, or (3) other credit card related reasons for transaction declines.
Reasons for Failed Delivery of Electronic Gift Cards
If you have confirmed the recipient's address but the Gift Card has not been received within a reasonable period of time after the requested delivery date, the following is a list of the most common reasons why delivery may have failed: (1) Firewall or Spam filter blocked email or routed it to a bulk/spam folder; (2) Email inbox is over size limit or (3) Invalid email address. If a filter is blocking giftcards@ravemotionpictures.com emails from getting to an inbox, the email options of such filter will need to be modified so that emails from giftcards@ravemotionpictures.com are not considered spam.
Our Policies
Gift Cards are subject to Rave Motion Pictures Privacy Policy, however, Rave Motion Pictures may provide Gift Card purchasers with information about the redemption status of Gift Cards.
Payment Methods
Rave Motion Picture Gift Cards may be paid for with a valid VISA, MasterCard or American Express. Approved business customers may pay by check, but no order will be shipped until funds clear.
Personalized Messaging
If you wish to add a personal message to a personalized Gift Card, simply type your message in the message field on the Gift Card preview screen. Personal messages are limited in length to the space provided on the Gift Card. There is no additional charge to include a personalized message. We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel the order.
Limitation of Liability; Sole Remedy
RAVE MOTION PICTURES AND ITS AFFILIATES ARE NOT LIABLE FOR ANY CLAIMS OF SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES AND, EXCEPT FOR THE EXPRESS WARRANTIES MADE IN THIS DOCUMENT, MAKE NO WARRANTIES WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. IF A GIFT CARD NUMBER IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD.
Rave Motion Pictures Gift Card Customer Service
If you need assistance with any aspect of your Gift Card, please contact Customer Support. Please have your Gift Card number, email address and other information ready to supply.
Amendment
Rave Motion Pictures may amend these Terms and Conditions at any time in our sole discretion by posting a revised copy on www.RaveMotionPictures.com.
Governing Law; Severability
This Agreement and its performance shall be governed by the laws and regulations of the United States and, to the extent not governed by federal laws and regulations, by the laws and regulations of the State of Texas notwithstanding any choice of law principles. If any term of this Agreement is found by a court to be unenforceable or illegal, all other terms and conditions will still be in effect.
Dispute Resolution
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) ARISING FROM OR RELATING TO THIS AGREEMENT, ITS INTERPRETATION, OR THE BREACH, TERMINATION OR VALIDITY THEREOF, THE RELATIONSHIPS WHICH RESULT FROM THIS AGREEMENT OR THE PURCHASE OR USE OF THE CARDS SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES THEN IN EFFECT. THE ARBITRATION SHALL TAKE PLACE BEFORE ONE (1) NEUTRAL ARBITRATOR IN DALLAS, TEXAS.
THE ARBITRATION WILL BE LIMITED SOLELY TO THE DISPUTE OR CONTROVERSY BETWEEN YOU AND RAVE MOTION PICTURES. NEITHER YOU NOR RAVE MOTION PICTURES SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. THE INDIVIDUAL (NON-CLASS) NATURE OF THIS DISPUTE PROVISION GOES TO THE ESSENCE OF THE PARTIES' ARBITRATION AGREEMENT, AND IF FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION PROVISION SHALL NOT BE ENFORCED. THIS TRANSACTION INVOLVES INTERSTATE COMMERCE, AND THIS PROVISION SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT. RAVE MOTION PICTURES WILL PAY FOR THE ARBITRATOR'S FEES IF THE TOTAL AMOUNT OF SUCH FEES EXCEEDS THE FILING FEE FOR FILING A CLAIM IN A SMALL CLAIMS COURT.
Entire Agreement
Except as specifically stated otherwise herein, this Agreement sets forth the entire understanding of the parties relating to the subject matter hereof, and all prior understandings, written or oral, are superseded by this Agreement.
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